Physical Therapy Frequently Asked Questions

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  1. Do I need to see my doctor to start physical therapy?
  2. What will happen during my first physical therapy appointment?
  3. What should I bring to my first physical therapy appointment?
  4. Can a family member be present during the physical therapy evaluation and treatment session to listen and to help ask questions?
  5. Does my insurance cover physical therapy?
  6. Will I see the same physical therapist on each visit?
  7. Are the treatment rooms private?
  8. How long has Palmer Physical Therapy for Women been in business?
  9. What happens if I need to cancel or change an appointment?
  10. Can physical therapy help me with bowel or bladder problems?

If you have any further questions regarding our physical therapy services, you are encouraged to contact the clinic and a physical therapist will speak to you personally. Clinical questions may be emailed to physicaltherapist@palmerpt.com.

Physical Therapy FAQs

  1. Do I need to see my doctor to start physical therapy?

    No, you may refer yourself directly for physical therapy.

  2. What will happen during my first physical therapy appointment?

    You will be seen by your female physical therapist, and she will take a thorough history, including your primary complaint, other associated health issues and testing results. She will then do a complete evaluation. After your evaluation, your physical therapist will discuss her findings and recommend a care plan. 

    The first physical therapy appointment will last one hour.

  3. What should I bring to my first physical therapy appointment?

    Plan to arrive about 10 minutes early, and bring your complete paperwork. Your paperwork can be downloaded from Patient Forms. You should also bring your insurance information (i.e., insurance card, workman’s compensation claim information or auto insurance) and your driver’s license or valid ID. Recent, related test results, such as MRI or X-ray reports, may be helpful and can be brought to your first appointment.

    Most patients find that wearing loose fitting exercise clothing and comfortable shoes is helpful.

  4. Can a family member be present during the physical therapy evaluation and treatment session to listen and to help ask questions?

    Patients are welcome to bring a family member to their physical therapy sessions to assist with providing history information and to ask questions. It is the patient’s prerogative to include someone in their session for this purpose.

    Mothers with small children are asked to determine if their care plan would be compromised if children were in the room during treatment. Knowing the responsibilities and distractions of child care, we encourage women to secure child care for your appointments. We do not provide child care during your appointments, and, for your child’s safety, they must be supervised.

  5. Does my insurance cover physical therapy?

    As part of our patient services, we will call your insurance company prior to your first appointment to determine your physical therapy coverage. We share this information with you, but we cannot guarantee its accuracy, so we encourage you to contact your insurance provider directly or refer to your benefit handbook to confirm any limitations or out of pocket costs.

    We accept Medicare and most other private insurances. We do not accept Medicaid.

  6. Will I see the same physical therapist on each visit?

    Yes, one of the unique features of our clinic is that you will be seen by your physical therapist at every appointment. We do not have physical therapy assistants or aides to substitute. We believe you will progress more quickly because your female physical therapist will focus on your individual issues and be able to adjust your treatment plan with each session, if needed.

  7. Are the treatment rooms private?

    All our patients are treated in private rooms with doors – not in a large gym with simple curtained-off sections.

  8. How long has Palmer Physical Therapy for Women been in business?

    Palmer Physical Therapy for Women was established in May 2003 for women, by women. We have grown from one physical therapist to seven full-time female physical therapists. Our business continues to grow because of positive outcomes and satisfied patients.

  9. What happens if I need to cancel or change an appointment?

    To be respectful of patients waiting for appointments, we ask that if you are unable to attend a scheduled appointment that you give us a 24-hour notice so that the appointment time can be made available to another patient. Patients who do not cancel appointments with a 24-hour notice are subject to our cancellation fee. If you do not show for a scheduled appointment, you risk cancellation of future appointments as well as the cancellation fee.

    Our goals are to see each patient improve in the least number of treatment sessions and to make our services available to patients on our waiting list in a timely manner. To get well, you need to attend your scheduled sessions.

  10. Can physical therapy help me with bowel or bladder problems?

    Physical therapy can treat bowel and bladder issues effectively. For more information regarding the specific conditions we treat, including urinary incontinence, please refer to Conditions We Treat.

 

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